Testimonials
What our clients have to say
Kate is an amazing agent!
- CHRIS
She is dedicated to helping her buyers and sellers make sense of changing market conditions and how to best navigate it based on their current situation. I highly recommend and you will love the service and communication she provides. Kate is my go to resource for real estate in the area.
Michael found the perfect property for us!
- CANDICE & MICHAEL
My husband and I recently purchased an investment property/vacation home, and it wouldn't have happened without the support of our realtor, Michael Frolick. I outlined what I was looking for in the pre-build market, which I had limited knowledge of, and Michael was able to find the perfect property for us that matched all of our requirements and more! The bidding process was competitive, and Michael acted swiftly to provide us with the information we needed to be successful in obtaining a unit. By utilizing Michael's network, market knowledge, and responsiveness, we were able to purchase our second property with confidence and ease. I highly recommend Michael Frolick as a realtor if you're interested in purchasing a new home. He's our realtor, and he helped us find our dream vacation property!
We will always be thankful to the entire team at The Kate MacPhail Group!
- CAMILO & ELI
Their level of professionalism and their effort to understand our needs left us highly impressed. The process of finding our dream home was made easier and more enjoyable by them, which we never imagined possible. My husband and I highly recommend the entire team to provide you with the best advice and guidance throughout the entire process of purchasing your own home.
Michael Frolick took care of all the details.
- JOHN & LAURA
My wife and I recently sold a condo in downtown Vancouver. We were no longer living on the lower mainland, and Michael Frolick took care of all the details and kept in touch with us by phone and video link. He was responsive to all our questions and took care of finding people to do the work that needed to be done, liaised with the tenants, and oversaw the work with great attention to detail. We were completely satisfied with all his work and particularly impressed by his can-do, get-it done attitude. When he left for a short vacation Kate took over while he was away, and was also very supportive while we were waiting to see if there would be any offers, and in fact finalized the offer that did come in. And they were both ably assisted by Tracey in the office. All three did a really great job and we are really happy that we were able to work with them.
I felt I was in very good hands throughout the entire process.
- RACHELLE
My experience purchasing real estate with Kate, Zora and Tracey from the Kate MacPhail Group was fantastic and I felt I was in very good hands throughout the entire process. Their expertise and ability to work together as a well-coordinated team made the buying process efficient and straight- forward, even in a market with competing offers.
This team is the only team that you will need.
- BRANDON
I had the pleasure of working with Zora for my recent first home purchase. From the beginning, Zora had been honest, communicative, patient, detail oriented and incredibly knowledgeable. I truly believe that she had always looked out for my best interest and wants the best for all her clients. I can’t recommend her enough! Together with Kate, they make the best team out there and are both incredibly friendly and kind. No matter what questions I asked, they either had all the answers or knew where to find them. You don’t need to look anywhere else because this team is the only team that you will need.
We look forward to working with Kate again in the future.
- CHRIS & MANDANA
Kate, Zora and team were amazing!
- ARITA
Highly highly recommend their real estate expertise! My journey selling my place and buying a new place was filled with emotion both exciting and at times felt overwhelming- they supported me through the entire duration! Their empathy compassion support and expertise made the experience seem simple and seamless! Special thanks to Tracey as well for her administrative expertise! Thanks everyone you will never know how much your support during this period in my life impacted me! I hope this posts at least expresses my heartfelt gratitude:)
The experience we had with Kate and her team was flawless.
- SEAN & LIAN
I really don’t know what area they could improve on . I highly recommend Kate for all your buying and selling needs . The team’s professionalism and experience put us at ease through every step . An extremely satisfying experience.
We were blown away with our experience working with Kate & Zora and the team.
- WILL & ALIA
Kate exceeded all of my expectations
- MICHAEL S.
I recently used Kate's services in the sale of my condo/apartment. She is very professional, knowledgeable, timely, and has great communication skils. Kate exceeded all of my expectations during the sale of my property, and I will definitely work with her again if the opportunity presents itself. If you are seeking a realtor, you need not to look any further. Kate is the person you want to work with.
She sold my unique property in a challenging penthouse market
Teri M.
I highly recommend Kate if you are seeking a professional realtor! She is straight-forward, professional and very helpful. She sold my unique property at the price we agreed in a challenging penthouse market. She was always attentive to detail and respectful of my concerns, while gently educating me on the realities of a dynamic market. She’s a pleasure to work with and I encourage you to call her and discuss you opportunities.
Kate really cares...is like family to us now! We LOVE her!
Tracy M. and Cedric D.
Kate really cares! She takes the time to get to know you and find the right home for you! Kate is like family to us now! We LOVE her! The whole MacPhail Team is wonderful! Pam is the best Admin ever, and so helpful!
We will definitely work with them again!
Trish M. and Jeremy H.
We had a great experience with the Kate MacPhail Group. Zora was so amazing to work with. She understood what we were looking for immediately, and asked really smart and thoughtful questions to really zero in on our needs. She has exceptional knowledge of the city and neighbourhoods we were interested in, and it often felt like we were working with a friend and neighbour. Zora has this magic balance of kindness and good humour, yet absolute professionalism, skill and knowledge of the market. We had a ton of questions as first-time home buyers, and she was able answer them all. She helped us understand the entire home buying process, and was with us every step of the way. Pam was also super helpful and responsive. We found a place we love and are super excited to call home! We highly recommend Zora and the Kate MacPhail Group, and will definitely work with them again.
We can’t recommend The Kate MacPhail Group highly enough!
Paul X. and Andrew G.
Based on our experience, we can’t recommend The Kate MacPhail Group highly enough. We first came into contact with Kate when she was the Realtor representing the seller for our first home purchase. She left such a strong impression so that, combined with recommendation from friends who had used her in their sale/purchase, working with Kate was an obvious choice when it came time for our next purchase. Kate is an incredible combination of knowledge, patience, strength and fun. With our very specific parameters, Kate went on a particularly long journey with us as we found the right property. In addition to presenting options that ticked all of the boxes on paper, she presented creative, out of the box options that clearly demonstrated that she understood our needs and opened up possibilities we never thought of. When it came time to finally making an offer and selling our current place, Kate really showed us her experience by calmly navigated us through a particularly challenging time in the market. In addition to Kate, her team members Zora and Pam have been incredible. We recognize there are a lot of choices out there when it comes to buying and selling but if you want expert level knowledge, a calm and steady hand, personalized attention and someone who is just an absolute pleasure to go on the buying/selling journey with, we strongly recommend Kate and her incredible team!
Selling a beloved home is difficult, especially when you're overseas, but they made it easy!
Carmel L.
I can only speak words of praise & appreciation for my experience with Kate and her Assistant Pam. Selling a beloved home is difficult, especially when you're overseas! but they made it easy and I am beyond happy with the results. Kate was always prompt, knowledgable, and the perfect blend of personality meets professionalism. She took the time to explain things to me in a way I could understand, and was able to refer me to the right people to help complete the process. I would recommend this team without a doubt and look forward to taking them out for a thank you celebration when I return to Vancouver.
Zora helped me find the perfect apartment for my parents.
Robyn, Liz and Bob W.
Zora helped me find the perfect apartment for my parents. She was very knowledgeable and patient as she guided us through the process of buying from overseas. She then helped me find an apartment for myself. Throughout both of these purchases she has listened to our needs and provided guidance and reassurance. I am very grateful for bumping into her at a random open home last year - Highly recommend!
We are delighted we had you as an agent to sell our house Kate
Lynn & Gerald M.
Thank you Kate for handling our house sale so well. From the start when you came and told us everything we needed to prepare for the listing photos to all the paperwork and endless questions you answered we are delighted we had you as an agent to sell our house.
I would have felt overwhelmed with both if it weren't for Kate's expert guidance
Julia O. and James G.
Kate has helped us with both buying and selling over the years and she is absolutely fantastic. She is very attentive to her clients' needs and makes every effort to make the buying and selling process as easy and straightforward as possible. I would have felt overwhelmed with both if it weren't for Kate's expert guidance and know-how. She is knowledgable and efficient and an overall pleasure to work with!
It sold fast and for more than the asking price.
Warren G.
I could not be more pleased with Kate’s marketing of my condo. It sold fast and for more than the asking price. She understood how how buyers would see it, and her marketing included staging, floor plans, professional photography. I really feel fortunate.
This is my third time using Kate to handle my purchase and sale.
Becky T.
This is my third time using Kate to handle my purchase and sale. Her knowledge of market trends is always spot on. As scary as it can be to make a move in an ever rising and changing market, she’ll relieve that stress and set out a plan that works for you.
Gave us excellent advice and always had our best interest at heart
Barb and Guy
Kate was fantastic to work with. She was very knowledgeable, professional and easy to work with. Kate gave us excellent advice, knew what was happening in the market and we felt that she always had our best interest at heart. She listed our property, and sold it on the first day of showings. Kate was so good in dealing with our tenant that the tenant is now using Kates’ services to buy a new place as well. We absolutely loved working with Kate and her team and will continue to use them for all of our real estate needs in the future.
Kate and Zora have been truly amazing!
Adnaan and Shianta
Kate and Zora have been truly amazing in taking care of our purchase and sale. My wife and I recently got married and were looking to sell our condo and purchase a townhouse. Kate and Zora listened to what we had to say and were professional through the whole process. Everything was explained in detail and we were happy with the outcome. We are excited to move into our new townhouse and will definitely recommend Kate and Zora to our friends and family.
We’ve worked with Kate several times now
Sarah and Meng S.
Thank you to Kate and her team for successfully selling another property of ours. We’ve worked with Kate several times now and have always been grateful for her efficiency, knowledge, and expertise. We couldn’t recommend Kate highly enough.
Reliable, knowledgeable & a calm in the storm
Kirsty and Ryan
The journey to find a home was not a fast one for us. We had a complicated situation with a market that was growing faster than we could get organised. Kate was calm in the storm during all of it. During a failed purchase attempt, viewings in COVID, permit questions, multiple offers on our purchase and so much more Kate remained reliable, knowledgeable and somehow managed to make us feel like her only clients. I trust her recommendations 100% and will never work with anyone else. We are so happy to finally be in the home that we were meant to be in thanks to Kate and her team. It is truly a concierge style service.
She knocked it out of the park!
Patti H.
I had the pleasure of working with Kate to help me find a new house and she knocked it out of the park. Not only did she find me a wonderful home, she found the perfect people for my previous residence. Couldn’t be happier with the process. I would HIGHLY recommend this high integrity, authentic person to assist in your real estate needs.
Was there to answer all our questions, any time, no matter how big or small.
Ashley and Susanne
Kate was so wonderful and easy to work with. She found us our perfect home in less than a week of looking. (Nailed it!) She was so knowledgeable and was there to answer all our questions, any time, no matter how big or small. She also made me feel at ease when I was nervous about the big purchase, but was not pushy at all and helped me to come to my own conclusion with confidence. I would highly recommend her.
Honesty, transparency, engagement and superb level of knowledge of the market.
Naza and Michael
We highly recommend working with Kate if you are buying or selling in the Vancouver area! My husband and I recently sold our condo in Mount Pleasant and as first-time home sellers we were very appreciative of Kate’s honesty, transparency, engagement and superb level of knowledge of the market. Kate supported us every step of the way and when we experienced some difficulties in the final stages of the sale process she went above and beyond in helping us resolve the issue and finalize the sale. We will definitely be working with Kate again!
It was great having Kate by our side.
Faeza and Rubel
Kate and her team were wonderful to work with! As first time home buyers, the process of buying a new home was very unfamiliar to us. It was great having Kate by our side – she is professional, knowledgeable and prompt with her communications. She was also able to recommend great professionals in the industry to help us complete our transactions. I would recommend her highly to anyone!
I value her expertise, and her honesty as well.
Janina R.
Kate made buying my first home such a breeze! She was not only professional, but very personal, easy to get in touch with and extremely knowledgeable. She explained everything to me in a way that was easy to understand from making the offer, to working with the banks, etc. I value her expertise, and her honesty as well. I will always recommend her and use her for any of my needs!!!
Kate will go the extra mile to ensure her clients’ experience is as hassle free as possible.
Hanson N.
Kate is very knowledgeable about the market, industry, and rules. She is great to work with and always responds in a timely manner. Kate will go the extra mile to ensure her clients’ experience is as hassle free as possible, even though it might cost her. I would highly recommend her to new clients.
Kate's extensive knowledge of the Vancouver market
John and Sung-Hye G.
Kate and her team were an absolute joy to work with. Our purchase was complex and unique in that we carried out the entire process remotely, from outside of the country. Kate's extensive knowledge of the Vancouver market and the properties within it were invaluable. As I'm a bit old school, I still actually like to talk on the phone. I really appreciated Kate being available and taking the time to address all of our questions and concerns. Utilizing her expertise, together we strategized and were able to navigate through an extremely competitive environment. Ultimately, we landed a fantastic home in the perfect location. Kate was also instrumental in connecting us with several contacts that will help with our post-purchase needs. Thanks again Kate, we're looking forward to meeting you in person someday, in the not so distant future.
We had a such a great experience working with Zora!
Tim + Milena
Zora made us feel like she was fully on our team and had our backs
Kevin H.
Zora is an incredible realtor (and person, in general). She just helped my partner and I purchase our first home and she made it a pleasant and enjoyable experience. Unlike a lot of agents out there, Zora is authentic, reasonable, knowledgeable and will find the information if she doesn’t know something instead of making it up. Zora made us feel like she was fully on our team and had our backs. She was patient with us, and I never felt any pressure from her at all. I highly recommend Zora to anyone purchasing a home.